Shipping policy
iGothica Shipping Policy
Effective Date: 24.9.23
At iGothica, we are dedicated to delivering high-quality, handmade products to our valued customers. As we take great pride in crafting each item specifically for you, we want to provide clarity on our shipping procedures and timelines to ensure a seamless shopping experience. Please review the following points outlining our shipping policy:
1. Commitment to Quality and Timeliness:
iGothica is committed to delivering meticulously crafted products of the highest quality in a timely manner. We understand that the handmade nature of our goods means that production times may vary, and we assure you that we are doing our utmost to expedite the process while maintaining our commitment to quality.
2. Estimated Delivery Timeframes:
We aim to provide estimated delivery timeframes to give you a sense of when you can expect your iGothica products to arrive. Our delivery times typically range from 7 to 30 days from the date of order placement. However, please note that these timeframes may vary based on several factors, including product availability, production time, and your location.
- The estimated delivery timeframes are provided as a general guideline and may be shorter or longer depending on the specific product ordered.
3. Tracking Number for Your Convenience:
To enhance your shopping experience, iGothica will provide a tracking number for your order as soon as it becomes available. This tracking number will allow you to monitor the status and location of your package in real-time, providing you with peace of mind and transparency throughout the shipping process.
5. Shipping to the United States:
iGothica exclusively offers shipping services only to customers within the United States. Please be aware that our shipping policies and delivery times are tailored to meet the needs of our valued U.S. customers.
5. Shipping Costs:
Shipping costs will be calculated based on the weight, dimensions, and destination of your order during the checkout process. Please review the shipping costs associated with your order before finalizing your purchase.
6. Multiple Items in One Order:
If your order consists of multiple items, please note that they may be shipped separately, depending on factors such as product availability and location. In such cases, you will receive separate tracking numbers for each package.
7. Holiday and Peak Seasons:
During holiday seasons or other peak periods, shipping times may experience delays due to increased demand and carrier limitations. We advise you to plan your purchases accordingly to ensure timely delivery.
We want to thank you for choosing iGothica for your Gothic lifestyle needs. We appreciate your understanding and patience as we strive to provide you with exceptional handmade products and reliable shipping services. If you have any questions or require further assistance regarding your order or shipping, please do not hesitate to contact our Customer Support team for prompt assistance.
By making a purchase from iGothica, you agree to abide by the terms and conditions outlined in this shipping policy. For the most up-to-date information on shipping and delivery, please refer to our website.