Reach Into The Shadows
Whether you seek custom creations or have questions about our craft, we await your message.
Direct Contact
hello@igothica.com
Response Time
We respond within 24 hours
Send Your Message
Choose your inquiry type and share your darkness with us
FREQUENTLY ASKED QUESTIONS
Everything you need to know about your gothic journey with us
Your custom iGothica piece will typically arrive within 5-12 business days from when you place your order.
Since each piece is handcrafted specifically for you not pulled from a warehouse shelf we build in time for our artisans to create something truly worthy of your vision.
This personal touch means your jewelry is genuinely one-of-a-kind, though it may occasionally take a day or two longer than expected.
What to expect:
2-4 days for crafting your custom piece.
3-8 days for shipping to your door.
Tracking information sent as soon as your piece ships.
Since each piece is handcrafted specifically for you not pulled from a warehouse shelf we build in time for our artisans to create something truly worthy of your vision.
This personal touch means your jewelry is genuinely one-of-a-kind, though it may occasionally take a day or two longer than expected.
What to expect:
2-4 days for crafting your custom piece.
3-8 days for shipping to your door.
Tracking information sent as soon as your piece ships.
We craft all iGothica pieces using premium 925 sterling silver and high-quality gold-plated options. Our 925 sterling silver contains 92.5% pure silver, ensuring durability and that signature lustrous finish that ages beautifully. Our gold-plated pieces feature a substantial gold layer over sterling silver base for long-lasting beauty. Both materials are hypoallergenic, so your skin stays happy while you wear your dark elegance daily.
How do I care for my jewelry?
Keep your iGothica pieces looking eternally beautiful with these simple steps:
Daily Care:
1. Remove before showering, swimming, or exercising to prevent tarnishing.
2. Store each piece separately in a dry place to avoid scratches
3. Use the included polishing cloth to gently clean and restore shine
Pro Tips:
Put jewelry on last (after perfume, lotion, and hairspray)
Store in the anti-tarnish pouch we provide
A quick polish with our cloth every few wears keeps the darkness gleaming
With proper care, your pieces will remain as striking as the day you first wore them.
Keep your iGothica pieces looking eternally beautiful with these simple steps:
Daily Care:
1. Remove before showering, swimming, or exercising to prevent tarnishing.
2. Store each piece separately in a dry place to avoid scratches
3. Use the included polishing cloth to gently clean and restore shine
Pro Tips:
Put jewelry on last (after perfume, lotion, and hairspray)
Store in the anti-tarnish pouch we provide
A quick polish with our cloth every few wears keeps the darkness gleaming
With proper care, your pieces will remain as striking as the day you first wore them.
We stand behind the quality of every piece we create. If your jewelry arrives damaged or doesn't match what you ordered, we'll make it right immediately either with a full refund or a replacement piece, your choice.
We've got you covered if:
1. Your item arrives damaged during shipping
2. The piece doesn't match your order specifications.
3. There's a manufacturing defect
Simply contact us within 14 days of receiving your order, and we'll handle the rest. Because when you invest in iGothica, you should receive exactly the dark beauty you envisioned.
Please note: Due to the personalized nature of our custom pieces, we cannot accept returns for changes of mind on correctly made items.
We've got you covered if:
1. Your item arrives damaged during shipping
2. The piece doesn't match your order specifications.
3. There's a manufacturing defect
Simply contact us within 14 days of receiving your order, and we'll handle the rest. Because when you invest in iGothica, you should receive exactly the dark beauty you envisioned.
Please note: Due to the personalized nature of our custom pieces, we cannot accept returns for changes of mind on correctly made items.